Domestic Shipping Policy ( Slovakia )
Shipment processing time :
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
for other countries, it may take longer
Thanks for purchasing our products.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs.
for Hygiene reasons, earrings cannot be returned.
any product you return must be in the same condition you received it and in the original packaging. please keep the receipt.
If you have any additional questions or would like to request a refund, feel free to CONTACT us.
Please ensure the item is safely packed preferably in the protective wrap they arrived in and addressed to:
Nour London s.r.o
Aupark shopping mall Bratislava Slovakia 81101